Navy Corpsman Grant Little was deployed for a six-month long tour of duty. Saying goodbye to his wife Monica and daughter before he left, Grant knew that he could rely on his iPhone to stay in touch, especially through the use of FaceTime on his iPhone. Unfortunately, his iPhone screen cracked during deployment, and communications became nearly impossible. Monica and Grant knew they must repair the phone before his next deployment to enable those precious FaceTime moments.
As the homecoming grew nearer, Monica researched repair solutions and discovered iCracked. Since iCracked has over 5,000 professionally-trained technicians nationwide in 600+ cities that travel to you perform the repairs, she knew iCracked provide not only a quality repair but a unique experience.
Within hours of Grant’s return to U.S. soil, an iCracked certified iTech arrived to their home to repair the damaged iPhone. Within 30 minutes of arriving, Grant’s phone was looking and working as good as new. The repair cost the same as the local store, and they didn’t even have to leave their house and waste their first moments together.
And, as luck would have it, the iCracked technician was also a Navy veteran. Tim Buckland, the local iTech, was ecstatic to have the opportunity to take part in making an active Servicemen’s homecoming a little bit sweeter.
iCracked delivers amazing repair experiences everyday for hundreds of thousands of customers, but instances like these prove just how valuable our smartphones can be for what really matters.