Decoding your mom’s iPhone problems for Mother’s Day

In honor of Mother's Day, we compiled the most common iPhone "mom problems."

“Why won’t it let me keep going in big letters?” “It keeps hanging up on me!” “How do you make it switch sides?” These are just a few things we’ve had shouted over a phone to us by a mom confused by her device. In honor of Mother’s Day, we compiled a list of typical mom questions to find out what she is really asking and help you be your mom’s tech hero.
“I can’t see anything I’m typing!” = How can I make the font sizes bigger on my phone?

Go to Settings > General > Accessibility > Larger Text (or Larger Type in iOS 7). Turn on Larger Accessibility Sizes (or Larger Dynamic Type in iOS 7) for bigger font options. Drag the slider to select the font size you want.

“I can’t hear you! I need you to talk closer to the phone.” = How do I turn the volume up on my phone?

Tap the Settings icon on the Home screen. Tap Sounds. In the Sounds pane that appears, tap and drag the slider to the right to increase the volume, or to the left to lower it. Tap the Home button to close Settings.

“How do I play solitaire on here?” = How do I download apps and games?

Visit the App Store on your iPhone. Tap the app or game you wish to purchase or download for free. Tap Get if it is free, or the Price of the app if it is paid. Tap Install or Buy when the icon switches. Game on!

“Why can’t I see anything?” Or “Why is it all black?” = How do I adjust the lighting on my screen?

Go to Settings > Display & Brightness. Drag the slider to the right or left. If your iOS device has an ambient-light sensor, you’ll see an Auto-Brightness setting under the slider. Auto-Brightness uses a light sensor to adjust brightness based on your surroundings.

“Why won’t it charge?” = My battery keeps dying faster than normal.

Here is our guide for getting the most out of your battery life.

“My phone’s memory is full of pictures, what do I do?” = My phone’s memory is full of pictures, what do I do? (We feel you on this one, Mom.)

Here is our guide for clearing up storage for mom.

Now go forth and celebrate mom and all of her painfully cute technology mishaps. And, if mom’s phone could use some screen repair love this Mother’s Day, we’ll come get her fixed any time, any place.

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